Managing Mail Redirects

You can forward or redirect email from one mailbox to another email address. By creating an email redirect or alias, messages are sent to a different email box without requiring the sender to know the new address. Email can be redirected to an address outside the domain. Use this redirect feature to:

  • Temporarily forward mail when the person who owns the mailbox is unavailable.
  • Send mail to a new mailbox if a mailbox user is leaving the company.
  • Forward mail to a new account, which will eventually replace an old mailbox. (e.g. someone is changing their name but hasn't had time to inform all correspondents of the change yet).

In order to enable and set a redirect for the mail name, follow these steps:

  1. On the mail name properties page, click the Redirect icon.
  2. Select the Redirect checkbox, and in the text box to the right, enter the appropriate address that you wish mail for this mail name to be forwarded to.
  3. Click OK.

Once enabled, the Redirects icon on the Mail Names page appears in colour.

 

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