Managing Mail Groups

A mail group is a list of several email accounts that are grouped together under one email address. This feature enables sending one message to multiple recipients at once. For example, if you want to send the same message to five people in the technical support department, you can create a "Support" email group that includes the individual email addresses for all five staff members. When someone sends a message to mail group "Support", he/she only types and sends one message, but copies of the message go to all five individuals. The sender does not need to know the addresses for all five individuals, just the group name. Essentially, mail groups help save time and effort.

In order to enable and set up a mail group for the mail name, follow these steps:

  1. On the mail name properties page, click the Mail Group icon.
  2. Before enabling the mail group, you need to add at least one mail group member. Click Add New Member.
  3. Enter the desired external e-mail address into the E-mail input field and/or select one or more of the listed mail name accounts using checkboxes, and click OK.
  4. The selected addresses will appear in the list of Mail group members on the Mail Name Properties page.
  5. To delete one or several group members, select the corresponding checkbox and click Remove Selected.

Once enabled, the mail group icon on the Mail Names page appears in colour.

Clicking on the Groups button you will access the Mail Groups Management page.

All mail groups created for the domain are displayed on that page and two lists are presented: the list of mail groups you are currently subscribed to is located on the right side, and the list of available mail groups is on the left.

  • If you wish to subscribe to a new mail group, select the desired group from the list of available mail groups, and click Add>>.
  • If you wish to unsubscribe from a mail group, select it in the right side list, and click <<Remove.
  • Click Up Level to return to the Mail Name properties page.

 

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